1. Help Center
  2. General Troubleshooting

Why is syncing to the blockchain taking too long or not successful?

When syncing takes too long or does not complete, try the following steps to correct the issue:

  • Force close the app and try again
  • If you are using mobile data, switch to Wi-Fi or vice versa
  • Move to a different location in your house or office to get a better signal
  • Try again using a different internet connection in a different location