1. Help Center
  2. Wallet Security

I’ve forgotten my Recovery Phrase, how do I restore it?

There is no way to restore your Recovery Phrase. 

 

If you still have access to your wallet, you can access your Recovery Phrase again by navigating to the ‘Profile’ or ‘Menu’ screen in your wallet and tapping ‘Security Settings’ and then selecting ‘Recovery Phrase’. 

 

If you cannot access your wallet and lose or forget your Recovery Phrase, your wallet and all coins/assets within it will become permanently locked. 

 

We do not have access to your Recovery Phrase, so we cannot restore it, unlock your wallet, or recover your coins/assets. You will not be able to access your wallet again until you enter your correct Recovery Phrase.